The impact of salespeople's relational behaviors and organizational fairness on customer loyalty: An empirical study in B-to-B relationships

Références

Titre
The impact of salespeople's relational behaviors and organizational fairness on customer loyalty: An empirical study in B-to-B relationships
Type de publication
Article de revue
Année de publication
2013
Revue
Journal of Retailing and Consumer Services
Volume
20
Nombre
5
Pagination
429-438
Soumis le 29 avril 2019