A three-model comparison of the relationship between quality, satisfaction and loyalty: an empirical study of the Chinese healthcare system
Références
- Titre
- A three-model comparison of the relationship between quality, satisfaction and loyalty: an empirical study of the Chinese healthcare system
- Type de publication
- Article de revue
- Année de publication
- 2012
- Auteurs
- Ping, Lei
- Revue
- BMC Health Services Research
- Volume
- 12
- Nombre
- 436
Soumis le 29 avril 2019